At Crown Heritage Vault, we respect your privacy and are committed to safeguarding the personal and financial information you share with us. This Privacy Policy explains how we collect, use, and protect your data.

1. Information We Collect

We may collect:

• Personal identification details (name, contact number, email, address).

• Transaction details related to vault storage and services.

• Identity verification documents (as required by Ghanaian financial and security regulations).

• Website usage data for security and performance monitoring.

2. How We Use Your Information

Your information will be used to:

• Provide and manage your gold storage services.

• Comply with legal obligations, including anti-money laundering laws.

• Communicate service updates and security alerts.

• Improve website performance and client experience.

3. Data Protection & Security

We use advanced encryption, secure servers, and 24/7 monitored systems to ensure your information remains private and secure. Access is strictly limited to authorized personnel.

4. Sharing of Information

We will never sell your information. We may share your data only with:

• Government and law enforcement authorities when required by law.

• Financial institutions or security agencies involved in asset clearance.

5. Your Rights

You have the right to:

• Request access to the information we hold about you.

• Request corrections or deletions where applicable.

• Withdraw consent for data use, subject to legal obligations.

6. Contact Us

For any privacy-related questions:
📧 vaultreleases@outlook.com
📧 crownheritageghana@gmail.com
📍 Gold Block, Jubilee Towers, Spintex Road, Accra